Legal

Privacy Policy

Last updated: 27 April 2025 · Effective: 27 April 2025 · BacklinkIndex.site

This Privacy Policy explains how BacklinkIndex.site ("we", "us", "our") collects, uses, stores, and protects your personal information when you visit our website or purchase our services. By using our website, you agree to the practices described in this policy.

1. Who We Are

BacklinkIndex.site is an online digital marketing services platform that provides premium SEO backlink packages to website owners, digital marketing agencies, and online businesses worldwide. Our website is accessible at https://backlinkindex.site.

For privacy-related enquiries, contact us at: privacy@backlinkindex.site

2. Information We Collect

2.1 Information You Provide Directly

When you place an order or contact us, we collect:

Identity data: First name, last name
Contact data: Email address
Order data: Target website URL, anchor text preferences, link type, domain type, quantity ordered
Payment data: Transaction reference numbers (we do not store card numbers — payments are processed by Skrill or IntaSend)
Communications: Any messages you send us via email or contact forms

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

IP address and approximate location (country/city)
Browser type and version
Pages visited and time spent on pages
Referring website or search query
Device type (desktop, mobile, tablet)

3. How We Use Your Information

We use your personal information for the following purposes:

Order fulfilment: To process your order, place backlinks on your target URLs, and deliver your report
Communication: To send order confirmations, receipts, delivery reports, and respond to enquiries
Payment processing: To facilitate secure payment via our third-party payment processors
Legal compliance: To comply with applicable laws and regulations
Fraud prevention: To detect and prevent fraudulent transactions
Service improvement: To understand how our website is used and improve our offerings

We will never sell, rent, or share your personal data with third parties for marketing purposes.

4. Payment Processing & Third Parties

We use the following third-party payment processors to handle transactions securely:

Skrill (Paysafe): Regulated by the UK Financial Conduct Authority. Skrill processes your card or wallet payment directly. We do not receive or store your card details. View Skrill's privacy policy at skrill.com
IntaSend: Licensed payment processor. Processes bank transfers and mobile wallet payments. View IntaSend's privacy policy at intasend.com

These processors operate under their own privacy policies and PCI DSS compliance frameworks. We only receive confirmation of payment (transaction reference, amount, and status) — never your full card details.

5. Data Storage & Security

Your data is stored on secure servers hosted by Namecheap Inc. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction, including:

SSL/TLS encryption for all data transmitted to and from our website
Password-protected database access
Restricted staff access to personal data
Regular security reviews

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy:

Order records: 7 years (for financial and legal compliance)
Email communications: 2 years
Website analytics data: 12 months

7. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data (subject to legal retention requirements)
Objection: Object to certain types of processing
Portability: Request your data in a portable format

To exercise any of these rights, email us at privacy@backlinkindex.site. We will respond within 30 days.

8. Cookies

Our website uses minimal cookies that are necessary for the site to function correctly, including session cookies to maintain your order during checkout. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect website functionality.

9. Children's Privacy

Our services are intended for adults and businesses. We do not knowingly collect personal information from anyone under 18 years of age. If you believe a minor has provided us with personal data, contact us immediately and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

For any privacy-related questions or requests: